Terms and Conditions

Introduction

Acceptance of Terms

Welcome to Sdla. These Terms and Conditions govern your use of our website and the purchase of our custom modest garments. By accessing our platform, browsing our signature collections, or submitting a private inquiry, you agree to be fully bound by these terms. If you do not agree with any part of these conditions, we kindly ask that you discontinue use of our website.

Private Inquiries & Orders

Order Placement & Processing

Because our brand focuses on curated, deliberate excellence, items such as the Sdla Classic are managed through a tailored, private inquiry system. Submitting an inquiry via email does not guarantee an immediate purchase or reservation. Orders are only considered finalized and accepted once we send you a formal confirmation and payment verification email.

Intellectual Property

Brand Ownership & Content

All content displayed on this website—including but not limited to text, continuous narratives, website code, layout arrangements, brand styling, logos, and custom photography—is the exclusive intellectual property of Sdla. You are strictly prohibited from copying, reproducing, modifying, or distributing any materials from this site for commercial purposes without our explicit written consent.

Communication & Channels

Exclusive Digital Routing

To maintain our strict standards of privacy and dedicated service, all official brand communications, order negotiations, and transactional updates are processed exclusively through our secure email network (sdla.ae.26@gmail.com). Please note that Sdla does not operate, monitor, or process order records through WhatsApp channels. Any communication attempted outside of our official email routing is considered unofficial and non-binding.

Shipping, Delivery & Returns

Logistics & Custom Fulfillment

As our pieces are crafted with premium draped crepe and meticulous artisan lace finishes, shipping times may vary based on your location and current demand. Once an order is confirmed, we will provide you with a calculated delivery schedule. Due to the exclusive, curated nature of our flagship apparel, all sales are considered final. Returns or exchanges are only evaluated in the rare event that a garment arrives with a manufacturing defect.

Amendments to Terms

Policy Updates

We reserve the right to modify, update, or replace any part of these Terms and Conditions at our sole discretion to reflect changes in our boutique operations or legal obligations. It is your responsibility to review this page periodically for updates. Your continued use of the website following any changes constitutes acceptance of those modifications.